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Custom business systems & CRM

When your business runs on eight spreadsheets

We build the system around how your company actually works, not the other way around. We start with the one thing that costs you the most time today, and you have it running before anything is decided about the rest.

blueprint 590 € · then from 1 990 € price breakdown →

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When off-the-shelf stops being enough

You have a system. And eight more alongside it.

Off-the-shelf software isn't bad. It just doesn't know the things your company does differently from everyone else, and those things have to happen somewhere off to the side. You are not alone in this: according to Eurostat data, in 2025 only 20.4 % of Slovak companies with 10 to 49 employees had an ERP system, while the EU average was 41.1 %. Below is a list we see at almost every small company. The more of it you recognize, the more it is already costing you today.

A spreadsheet of discounts for regular customers, because the system only knows one price.

Excel

A notebook by the phone where someone writes down what each customer asked for on top.

Paper

A group chat with the workshop for sending over what actually needs to be made.

WhatsApp

A folder of scanned delivery notes that one person searches through.

Drive
Your systemOff-the-shelf solution

A calendar of installation dates that has nothing to do with the system.

Calendar

Complaints handled in an inbox, with no overview of how many there are.

Email

A margin calculation the owner redoes by hand every month.

Excel

Procedures known only to the colleague who has been with the company longest.

In someone's head

This isn't a list of failures, it's a list of workarounds. They came about because the company kept working and the software got in the way.

You pay for off-the-shelf software once. You pay for the eight workarounds around it every month, it just never shows up anywhere.

Custom development means those workarounds become part of the system. What comes out of it depends on where the pressure is greatest. CRM systems handle sales and make sure no lead gets lost. ERP systems hold production, inventory and invoicing together. Internal tools cover one specific area when there is no need to replace the whole system. Client portals give the customer their own access to orders, invoices and documents, so they stop calling. Dashboards & reporting save the owner from piecing numbers together out of three spreadsheets. API & integrations make sure all of it exchanges data with what you already have. We don't start with the whole system, we start with the most expensive workaround. The technologies we build on are common web standards described in the MDN documentation, not a platform of our own.

How it looks

One screen instead of eight places

This is a mockup, not a finished app. It shows what happens to that list of jobs once it stops living in a spreadsheet. In your company, the columns and the statuses get named after the way you work.

Sample mockup · job tracking

  • One place instead of eightThe job, its status, the deadline and the notes are on a single screen. Not in a spreadsheet, a notebook and a WhatsApp group.
  • Everyone sees their own partThe workshop sees what needs to be made. The office sees what has been invoiced. The owner sees both.
  • You can see who changed whatEvery change leaves a trace. No more guessing who moved the deadline and when.
  • Runs in a browserOn the office computer and on a phone in the car. It can be added to the home screen like an app, with nothing to install.

What it costs

You're not buying a system. You're buying its first piece.

There is only one way to ruin custom development: build everything at once. That is why it starts with the most expensive problem you handle by hand today, and the rest is added only once the first part is running in production. The first part is usually done within six to ten weeks, depending on how many systems it has to connect to.

A sample system, broken into parts

First partJob trackingWhat today lives in a spreadsheet and in two people's heads.
InvoicingConnected once job tracking is running.
Client portalOnly once there is something to show.
Dashboard and reportingMakes sense once there is data in the system.
Inventory connectionDepending on whether you need it at all.

The split is only an example. In your company the parts get named after whatever costs you the most time.

Step 01

590 €

Design

We'll go through the process the system is meant to take over and write down exactly what goes into the first part and what waits. You get a breakdown and a price. The amount is deducted from the price of the system.

Step 02

from 1 990 €

System

For that amount we build the foundation of the system and the first thing that costs you the most time today. Not the whole system with all its parts, but the one you can start using right away.

once

That's how many times you pay for the foundation of the system

What sets the price: how many steps the process has, how many roles are involved and how many systems it has to connect to. It is always custom work, so nobody can honestly put a list price on “an app”.

Why we don't do it all at once: with a complete system, half the features get paid for before anyone finds out they go unused. This way you can say enough after the first part, and whatever is already running stays with you.

What the total will be: that depends on how many parts you end up wanting, and today not even we can honestly say. What is certain is that the first part is the most expensive, because it contains the foundation, meaning the database, login, users and permissions. That is paid for once. Whatever is added later is built on top of it and priced when it becomes relevant.

You get the exact number after we go through the process the system is meant to take over. If it turns out that automation or connecting the tools you already have is enough, we'll say so. If the problem is more that someone retypes data from documents every day, that belongs to an AI agent. You'll find an overview of all services on the pricing page.

What people ask before they commit

A custom business system & CRM from us means a web application built around your processes: job tracking, invoicing, a client portal, reports and connections to the systems you already use. We don't start with the whole system, we start with the most expensive workaround you handle by hand today. The blueprint costs 590 € and is deducted, the system starts at 1 990 €. Prices are final, we are not VAT registered.

Why not just buy a ready-made system?

Most of the time you already have one. And that was the right call, off-the-shelf software is cheaper and works from day one. The question is what has piled up around it since.

When a company does the same thing as everyone else, an off-the-shelf solution is enough. The difference shows up in the things you do differently, which are often exactly why your customers stay with you.

So we don't ask which system you use, we ask what it can't do and how you work around that today. That tells us whether custom development is worth it.

How do I know it won't be needlessly expensive?

We don't start with the whole system. We pick the one area of work that costs the most time and build only that.

You have that first part running before anything is decided about the rest, so you decide by how it works, not by a presentation.

If the savings turn out smaller than we expected, the second part doesn't have to happen. You are not left holding half an unusable app. We wrote up how the return is calculated in an article on measuring ROI.

What if you go out of business?

A fair question for a two-person agency, and we take it seriously, because this is a system your company would run on.

The code is yours, and you get it together with access to the hosting and the database. We build on common technologies, not on a platform of our own, so anyone else can carry on with it.

Handover includes documentation and a description of the data structure. We hold to the same principle with websites.

What people ask

Got a different question? →

For a company that has collected workarounds around its off-the-shelf software: a spreadsheet, a notebook by the phone, a WhatsApp group and a folder of scans. While there are only a few, there is nothing to solve. When there are eight of them and one person spends hours a week on them, it starts to pay off.

The blueprint costs 590 € and gives you a breakdown of what goes into the first part and what waits, with the price. The system starts at 1 990 € and that amount covers the foundation, meaning the database, login, users and permissions, plus the first thing that costs you the most time. The blueprint you paid for is deducted from the price of the system. The full overview is on the pricing page.

The design is usually a matter of one to two weeks, depending on how quickly we can get to the people who actually run the process. The first part of the system then takes six to ten weeks. You get a firmer date in the design, once it is clear how many systems we need to connect to.

You do. The code and the data are yours and you get them along with the access. We build on standard technologies, not on a platform of our own, so anyone else can pick it up. Documentation and a description of the data structure are part of the handover.

Usually yes. Accounting, an online store, inventory or attendance can be connected if they have an interface for exchanging data. What can and cannot be connected is something we establish during the design, because that is what affects the price and the timeline the most.

We count on it, the system changes as the company does. Small adjustments we handle as we go, bigger things get quoted as another part. You are tied neither to us nor to a monthly fee.

Yes. The system runs in a browser, so it works on a computer and on a phone, and it can be added to the home screen like an app. We do not offer a native App Store app ourselves, because it requires annual fees and ongoing maintenance for OS updates. If you genuinely need one, say so and we will agree on it separately.

From our work

How it looks in practice

Home screen of the Paragrafo web application Web app · AIParagrafoLegal documents without a lawyer. Currently in progress. Interactive 3D visualization of a steel hall Web app · 3DSteel buildingAn interactive 3D visualization of a hall, in the browser.

See all work →

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