1. Data controller
Ease Studio & Co. s. r. o. (RESULTY brand)
Registered office: Karpatské námestie 7770/10A, 831 06 Bratislava – mestská časť Rača, Slovak Republic
IČO: 56 927 461 · DIČ: 2122508773 · IČ DPH: SK2122508773 (registered under §7a, not VAT registered)
Registered in the Commercial Register of the Bratislava III City Court, Section Sro, Insert No. 187712/B
Managing director: Jana Matúšová
Email: hello@resulty.sk
Phone: +421 910 283 456
2. What data we collect
We only collect the data we genuinely need:
- Contact form: name, email, company (optional), message
- AI chatbot: the text of the conversation and the address of the page you write from. If you give us an email or phone number in the conversation, we store it together with the conversation and it reaches us as an enquiry. The chatbot never asks for your contact details up front and never requires them.
- Newsletter: email, date of sign-up
- Cookies, analytics and marketing: data about your visit (Google Analytics, Meta Pixel and Google Ads, always only with consent). Which files we use and how long we keep them is set out in our cookie policy.
- When we work together: billing details, phone number, data needed to deliver the services
- When we contact your company: if we reached out to you first, we hold the company name, a work email address, and possibly a phone number and website address. We did not obtain this data from you but from publicly available sources: your company website, Google Maps and public registers. We do not collect any other data about you.
3. Why we collect it
- Performance of a contract or of pre-contractual relations (answering questions, quotes)
- Legitimate interest: improving the website, protecting it from misuse, and contacting companies with an offer of our services. You can object to being contacted with a single sentence in your reply and we will not write again.
- Consent: for the newsletter and analytics
- Legal obligation: accounting, tax regulations
4. How long we keep the data
- Contact messages: up to 2 years from the last communication
- Chatbot conversations: 8 days, then they are deleted automatically
- An enquiry you left in the chatbot: up to 2 years, the same as any other contact message
- Newsletter: until you unsubscribe
- Billing details: 10 years (legal obligation)
- Cookies: depending on the type, a session, a day, a month or a year
5. Who we pass the data on to
We do not sell your data. We pass it on only to the providers we actually use to run the website and our services:
- Vercel (USA), website and serverless function hosting
- Google Workspace (USA), the mailbox that receives form submissions and chatbot enquiries
- Anthropic (USA), processing of the chatbot conversation text. Conversations are not used to train their models.
- Upstash (Frankfurt, Germany), temporary storage of chatbot conversations, so the conversations themselves stay on servers inside the European Union
- Web3Forms, delivery of submitted forms to our email
- Google Analytics (Google Ireland), traffic measurement, only with your consent
- Meta Platforms Ireland, measuring the results of our own advertising on Facebook and Instagram via the Meta Pixel, only with your consent
- Google Ads (Google Ireland), measuring the results of our own advertising, only with your consent
- Vercel Analytics, traffic measurement without cookies and without identifying individuals
- MailerLite (Lithuania), newsletter delivery
- Cal.com, booking a consultation slot if you book one through us
- Our accountant, limited to billing data
We do not use your data for automated decision-making that would have a legal effect on you, and we do not sell it.
Transfers outside the European Union
Some recipients are based in the United States. Those transfers rely on the following safeguards:
- Google, Meta and Vercel are certified under the EU-US Data Privacy Framework, covered by the European Commission adequacy decision of 10 July 2023.
- Anthropic processes data under standard contractual clauses approved by the European Commission.
- Upstash and MailerLite keep data on servers inside the European Union, so no third-country transfer takes place.
- For Web3Forms and Cal.com, transfers are covered by the standard contractual clauses included in those providers' terms.
6. Your rights
Under the GDPR you have the right to:
- Request access to your data
- Request rectification of inaccurate data
- Request erasure (the “right to be forgotten”)
- Request restriction of processing
- Request data portability
- Object to processing
- Withdraw consent you have given us (cookies, newsletter). Withdrawal applies going forward and does not affect processing that already took place.
- File a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava)
7. How to exercise your rights
Write to us at hello@resulty.sk. We reply within 30 days (usually within 7 days). Requests are free of charge, except for manifestly unfounded or repetitive ones.
8. Cookies
We use essential cookies (the website does not work without them) and, with your consent, analytics cookies (Google Analytics) and marketing cookies (Meta Pixel, Google Ads). Until you give consent, none of these tools load. More details in the Cookies section.
9. Changes to this policy
We may update this policy: we always publish the date of the last change at the top of the page. If the changes are substantial, we will let you know by email (if we have your contact details).
10. Contact
If you have any questions about data protection, get in touch:
Email: hello@resulty.sk
Phone: +421 910 283 456
Last updated: August 18, 2026